Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, they offer Strategy and Consulting, Technology and Operations services and Accenture Song—all powered by the world's largest network of Advanced Technology and Intelligent Operations centers. Their 710,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. They embrace the power of change to create value and shared success for their clients, people, shareholders, partners and communities.

Powerful eLearning Library Drives Fast & Effective Support

The Accenture Life Insurance and Annuity Software practice was looking to help clients and colleagues obtain fast, effective support from its eLearning library of nearly 300 instructional product demonstrations and educational videos. They wanted a solution that would allow users to quickly search through hundreds of hours of footage and pinpoint the information they needed. That's where Omedym helped. Its unique in-video search technology provided answers quickly and securely across a series of private portals.

"Our users prefer video over text for answers to their questions. And they often need immediate answers, sometimes in the midst of using the software. With Omedym, they simply ask their question or conduct a search, and the technology takes them directly to the location in the video that answers it. What's more, Omedym provides helpful insights, such as who watches, who searches, and what content they engage with which we can leverage to enhance our products and services." ― Mitch Ludwig, Managing Director - Professional Services Lead, Accenture Life and Annuity Software.

Omedym is a leading solution that transforms the traditional "analog," video into a digitized experience that:

  • Automatically updates in your customer success portal—no need to send a new copy every time you update a video
  • Is integrated into the entire customer success cycle
  • Enables your team to engage with today's digital-savvy customers
  • Increases customer success by helping you to reduce repetitive, low-value activities and get more value from your video content investments.

"The Accenture Life Insurance and Annuity Software team has been an innovative partner to work with. They saw an opportunity to expand their digital support capabilities for customers and partners by using our solution. We're delighted that our Private, Secure Portal is helping them quickly get answers to their questions and better leverage their growing eLearning library." ―Doug Udoff, Omedym's Chief Customer Officer.


Over 1000 users (employees, customers, partners)

500 Digital Assets across two libraries

Active for 4+ years

About Omedym

Omedym, my demo spelled backward, flips the script on the demo process by digitizing the demo experience. It's time to make digital demos your competitive advantage. According to Gartner, sales team only gets 6% of the buyer's time, yet nearly 80% of buyers say the buying experience is too complex. One of the most significant sources of frustration for you and your buyers is the demo experience. Omedym transforms the late-in-the-sales-cycle, labor-intensive, and often repetitive 'analog' process into an always-on, digital experience.

ENGAGE - INSIGHT - ACTIONS: Omedym's digital demo experience increases buyer engagement by drawing your prospects in as they search and explore the demo topics that matter the most to them. Sales see the prospect's complete digital footprint giving them the insights they need to target the selling motion. The sales team knows which stakeholders are engaged in the sale based on the demo content they've viewed. This enables sales to take Actions that shortens the sales cycle and expands the selling opportunity with guided product experiences.

Thanks for reading! To learn how Omedym can help your company lower customer acquisition cost, increase close rate, and shorten the sales cycle, visit our content portal by clicking “see demo now.”

Or if you’d like to speak with a member of the Omedym team, book a meeting here.


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